Answers to Your
Top Questions
Have questions?
We’ve got answers.
Explore common questions about our services, appointments, and patient care — all designed to help you feel confident, informed, and at ease.
General Information
Where is Southwest Smiles Dental Clinic located?
We’re conveniently located at 1113 Windermere Way, Edmonton, Alberta T6W 2P3, Canada. Visit our Contact page for directions.
What are your clinic hours?
We’re open seven days a week except for statutory holidays. Our hours of operation are listed at the bottom of every page on this website.
Are you accepting new patients?
Yes! We’re always happy to welcome new patients to Southwest Smiles Dental Clinic.
Is parking available?
Yes. Free parking is available directly in front of the clinic.
How do I book an appointment?
You can book by calling 587.773.9292 or by using our online booking form.
Dental Services
What dental services do you offer?
We provide comprehensive care, including General Dentistry, Preventive Care, Cosmetic Dentistry, Dental Implants, and Sleep Apnea treatment. You can visit our Services page for a more detailed list.
Do you offer care for children?
Yes! We provide dental care for patients of all ages, including children.
Do you offer teeth whitening?
Yes. We offer professional teeth whitening treatments to safely and effectively brighten your smile.
Do you provide dental implants?
Yes. We offer complete dental implant care, from consultation and placement to restoration and aftercare.
What should I do if I have a dental emergency?
Please contact us as soon as possible by calling 587.773.9292. We reserve time each day for dental emergencies.
I’m anxious about dental treatment—can you help?
Absolutely. Dental anxiety is common, and we take it seriously. Our team focuses on comfort, clear communication, and gentle care to help you feel at ease throughout your visit.
Appointments & Scheduling
How far in advance should I book?
We recommend booking 1–2 weeks in advance for routine appointments, though we’ll always do our best to accommodate urgent needs.
How long does an appointment take?
A typical check-up and cleaning lasts about 40–60 minutes. Some procedures may require more time.
Can I change or cancel my appointment?
Yes. We kindly ask for at least 48 hours’ notice for changes or cancellations.
What should I bring to my first appointment?
Please bring photo ID, insurance information (if applicable), and any relevant dental records.
Financial & Insurance
Do you accept dental insurance?
Yes. We process insurance claims as a courtesy to our patients.
Can I receive a treatment estimate?
Yes. After an exam and consultation, we’re happy to provide a clear treatment estimate.
What payment methods do you accept?
We accept cash, debit, and major credit cards. Financing options may also be available.
Does insurance cover cleanings and exams?
Coverage varies by plan. Our team can help review your benefits and submit pre-determinations when needed.
Aftercare & Recovery
Does a tooth extraction hurt?
Most patients experience little to no discomfort during the procedure thanks to local anesthesia. Mild soreness afterward is normal and manageable.
How long does healing take after an extraction?
Initial healing usually occurs within a few days. Full healing can take longer, depending on the procedure. We’ll provide clear aftercare instructions.
What can I eat after a dental procedure?
Soft foods are recommended initially. We’ll guide you on what to eat and what to avoid during recovery.
What if I feel pain after treatment?
Some discomfort is normal, but if pain increases or feels unusual, please contact us right away.
How often should I see the dentist?
We generally recommend visits every six months, or more often if you have specific dental needs.
Emergencies
I have a dental emergency — can you see me today?
Yes. We allocate time each day for dental emergencies. Call us at 587.773.9292 as soon as possible. For severe trauma or suspected jaw fractures, please visit the nearest hospital emergency department.
Additional Questions We’re Often Asked
Do you offer sedation dentistry?
If sedation options are appropriate for your treatment, our team will discuss them with you during your consultation. Our focus is always on comfort, safety, and helping you feel at ease throughout your care.
Will I be referred back to my regular dentist after treatment?
Yes. If you’re referred to us for a specific procedure, we’ll coordinate closely with your dentist and ensure you’re returned to their care for ongoing or restorative treatment.
Can sleep apnea be treated without a CPAP machine?
In many cases, yes. Oral sleep appliances can be an effective alternative for mild to moderate sleep apnea. We’ll assess your needs and recommend the most appropriate option for your sleep and health goals.
Still have questions? We’re here to help.
[ *** TURN TO RICH TEXT EDITOR *** ]
If you didn’t find the answer you were looking for, our friendly team is happy to help. Reach out anytime—we’re just a call or message away.
Call us at +1 587.773.9292 or send us a message.
